byd178 Privacy Policy
This page describes what we collect when you use byd178 and how we keep that data protected. We operate our platform across supported Indonesian jurisdictions including Jakarta, Surabaya, Bandung, Medan, and Semarang. Our privacy commitments apply whenever you register an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or participate in our live-dealer tables, sportsbook, and gaming services.
We at byd178 handle your personal information according to established data protection principles. Your data is used to verify your identity, process payments, settle withdrawals, comply with anti-fraud and anti-money-laundering regulation, and improve our platform. We do not sell your data to third parties for marketing purposes. Third-party processors (payment providers, verification services, server hosts) may access limited data as necessary to deliver our service.
Our policy is transparent about what we collect, how long we retain it, and what rights you have over your information. If you have questions about your data or wish to exercise access or deletion rights, contact our support team via the methods described at the end of this page.
What Data We Collect on byd178
We collect different categories of data depending on your interaction with our platform. When you register, we collect your email address, chosen password, phone number, and full legal name. During identity verification (KYC), we collect your ID number, date of birth, residential address, and copies of your identity document (KTP, passport, or driver license). We photograph or scan these documents and store them securely.
When you deposit, we collect transaction records from your chosen payment method. If you use DANA, e-wallet, mobile banking, or local payment, your wallet provider shares your transaction ID and timestamp with us. If you deposit via bank transfer (online payment, e-wallet, mobile banking, local payment), the receiving bank records your account number and transfer details. We retain these records for compliance and dispute resolution.
When you play, we log your gameplay activity — which games you join, your bets, your wins and losses, and timestamps. We collect your device type, browser version, IP address, and general location (region level, not street address). This data helps us detect fraud, optimize our live-dealer stream quality, and understand which games are popular in which regions.
- Account data: Email, password hash, phone, legal name, date of birth, address.
- Identity documents: ID number, scans of KTP/passport/driver license, verification questionnaire responses.
- Payment records: Transaction IDs, timestamps, amounts, payment method, receiving bank details.
- Gameplay logs: Game selection, bet amounts, bet types, outcomes, session timestamps, duration.
- Device and access data: Device type, browser, IP address, region, connection speed.
- Support interactions: Chat messages, email correspondence, complaint details, resolution records.
How We Use Your Data
We use your data for five primary purposes. First, account management — we verify your identity to prevent fraud and create your account. Second, payment processing — we pass your verified details to online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet to authorize deposits and withdrawals. Third, compliance — we retain records to satisfy Indonesian anti-money-laundering (AML) and know-your-customer (KYC) requirements, and to detect suspicious activity.
Fourth, gameplay optimization — we analyze gameplay logs to detect collusion or automated betting patterns that may indicate fraud. Fifth, service improvement — we use anonymous aggregated data (e.g., "users from Medan prefer Dragon Tiger at 22:00 hours") to optimize our live-dealer schedule and marketing timing around Liga 1 or Piala AFF events.
We do not use your personal data for direct marketing without explicit consent. We do not sell your data to third parties for their marketing purposes. We do not share your identity documents with anyone outside our compliance and legal teams.
Third Parties and Data Processors
Our platform relies on external service providers. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and the banks behind online payment, e-wallet, mobile banking, local payment) receive your payment details directly. Identity verification services receive your ID number and document scans to validate your identity against official records. Our servers are hosted by cloud providers located potentially outside Indonesia; we ensure contractual data protection guarantees with all such providers.
Support services may be handled by contractors in Indonesia or the region; they sign confidentiality agreements. We do not grant third parties access to your gaming records or account balance unless legally required (e.g., law enforcement investigation). Payment providers and hosts may access aggregate anonymized data for their own compliance and infrastructure optimization.
- Payment processors
- online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet — each operates under their own privacy terms.
- Identity verification
- Third-party KYC service receives your documents and ID number for validation only.
- Cloud infrastructure
- Our servers may be hosted internationally; we contractually require data protection equivalent to Indonesian standards.
- Legal requests
- We comply with lawful requests from Indonesian authorities; we notify you when legally permitted to do so.
Data Retention on byd178
We retain your account data (name, email, phone, address) for as long as your account is active and for five years after closure, as required by Indonesian AML regulation. Identity documents are retained for seven years to satisfy tax and compliance timelines. Payment transaction records are retained for seven years per banking regulation. Gameplay logs are retained for three years for fraud detection and dispute resolution; after three years, gameplay records are anonymized.
If you request account deletion, we anonymize personal identifiers while retaining transaction records as legally required. We cannot fully delete payment records, tax records, or compliance documentation — these must be preserved by law. Your request is processed within 30 days; your account is closed and personal data is anonymized, though historical transaction references remain in compliance archives.
Your Rights and Our Commitments
We at byd178 recognize your rights over your data. You have the right to access your personal data — we provide a downloadable copy of your account profile, verification status, and transaction history upon request. You have the right to correct inaccurate data — if your address or name is wrong, contact us and we update it. You have the right to request deletion of non-compliance data — personal details beyond what law requires us to keep are deleted within 30 days of request.
We undertake not to use your data for automated decision-making that significantly affects you without explanation. All account restrictions or closures are reviewed by our compliance team and you are notified with reasons. We commit to responding to data access requests within 14 days and deletion requests within 30 days. If we deny a request, we explain our reasoning.
Cookies and Tracking Technologies
Our byd178 platform uses cookies to maintain your session when you log in and to remember your gameplay preferences (e.g., your favorite table type). These are functional cookies; we do not use advertising cookies to track you across external websites. Cookies expire when you log out or after 30 days of inactivity, whichever comes first.
We use basic analytics to count page views and identify which games are accessed most frequently. This data is anonymous and aggregated — we do not tie analytics to individual user IDs. You can disable cookies in your browser settings; this may affect your ability to stay logged in.
Data Security and Encryption
We protect your data using industry-standard encryption. All communication between your device and our servers is encrypted via HTTPS/TLS. Identity documents and sensitive payment data are encrypted at rest on our servers. We do not store your payment card details — payment providers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank) hold that information directly.
Our team has limited access to your personal data; only compliance staff can view identity documents, and only support staff with explicit authorization can access account notes. We conduct annual security audits. If we discover unauthorized access to your data, we notify you and relevant authorities within 72 hours as required by law.
Contact Us About Privacy
If you have questions about how we use your data, wish to access your records, or want to request deletion of non-compliance information, contact our support team. Send an email to our support address or use the live chat function within your byd178 account. Requests are processed within 14–30 days depending on complexity. You can also contact our Data Protection Officer if you believe we have violated your rights or if a support response is unsatisfactory.
Our service is available only where local law permits. If you access byd178 from a jurisdiction where online gaming is prohibited, your account may be suspended. Your data remains protected under this policy regardless of your location.